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Learn how to use Luci

Your AI team, explained section by section: numbered screenshots, what each feature is for and short steps.

Our guides are in Spanish for now, just like the platform's screens.

  • Guide available In Spanish

    Conversations

    The inbox with all your channels: who replies, how to take over a conversation and how to hand it back to Luci.

    Read guide Download PDF Updated on October 21, 2026
  • Guide available In Spanish

    Contacts

    The people who message you: their profile, details and conversation history.

    Read guide Download PDF Updated on October 21, 2026
  • Guide available In Spanish

    AI team

    Set up your agent: instructions, knowledge base and rules to hand conversations to your team.

    Read guide Download PDF Updated on October 21, 2026
  • Guide available In Spanish

    Campaigns

    Send the same message to many contacts at once, by WhatsApp or SMS: who gets it, with which template and when.

    Read guide Download PDF Updated on November 10, 2026
  • Guide available In Spanish

    WhatsApp templates

    Create the Meta-approved messages you need to message someone first on WhatsApp, without leaving Luci.

    Read guide Download PDF Updated on November 10, 2026
  • Guide available In Spanish

    Settings

    Add and set up your WhatsApp inboxes, your team and your account.

    Read guide Download PDF Updated on October 21, 2026
  • Guide available In Spanish

    Calendar

    Connect your Google Calendar so Luci books, reschedules and cancels appointments and interviews for you.

    Read guide Download PDF Updated on October 31, 2026
  • Guide available In Spanish

    Recruiting

    Luci Talent

    Job openings, candidates and records: how Luci serves each candidate, reviews their documents and hands them to you ready.

    Read guide Download PDF Updated on October 31, 2026

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Write to us and we'll help. We add new guides as the platform grows.